This Privacy Policy describes how Arian Auto Club Repair LLC collects, uses, and protects your personal information when you use our website or mobile app.
1. Information We Collect
When you contact us, submit a diagnostic request, or use our app, we may collect the following types of information:
- Full name
- Phone number and email address
- Physical address
- Vehicle year, make, model, VIN, mileage, and engine type
- Description of symptoms, repair requests, or service concerns
- Appointment or diagnostic request details
- Photos or videos related to your vehicle (if supported)
- Payment or invoice-related information (if applicable)
We collect this information only when you voluntarily provide it to us through our contact forms, diagnostic chat, or service request tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your diagnostic and repair requests
- Schedule and confirm appointments
- Communicate with you about your vehicle or service status
- Prepare estimates, invoices, and service records
- Maintain your customer and vehicle history
- Improve our services and internal shop workflow
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Google Sign-In / Google OAuth
Our app may offer the option to sign in using your Google account. If you choose to sign in with Google, we may receive basic profile information from Google, including:
- Your name
- Your email address
- Your Google profile image
This information is used only for authentication and account access, to identify you when you log in and to connect your account to your service records.
We do not access, read, or store data from your Gmail, Google Drive, Google Calendar, Google Contacts, or any other Google service. We only request the minimum permissions necessary for sign-in.
Our use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.
4. Data Storage and Security
Your information is stored securely through our app platform. We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
Only authorized shop staff have access to your service records and personal information.
5. Cookies and Tracking
Our website may use basic session cookies to maintain your login state. We do not use third-party advertising cookies or behavioral tracking cookies.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent for communication at any time
To exercise any of these rights, please contact us at office@arianautoclubrepair.com.
7. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Arian Auto Club Repair LLC
2750 S 7th St, Louisville, KY 40215
Email: office@arianautoclubrepair.com
Phone: (502) 295-7627
Website: https://arianautoclubrepair.com